We are one of the few specialized teams in Japan that handle emergency cargo.
We arrange urgent cargo deliveries around the world 24 hours a day, 365 days a year.
We give our best effort every day to help our customers.
As an IATA authorized cargo agent, we can book your airline's cargo space directly.
Now we are a member of the International Air Transport Association, we can book cargo space directly with the airlines at any time.
We will respond to emergency cases which occur out of regular service hours and even on weekends.
We have acquired customs clearance in-house and provide import and export customs clearance services 24 hours a day, 365 days a year, regardless of early morning, late night, or weekend for services of NFO and high-speed ferries.
Also, we established systems for declaring to any customs at any time.
We’re always making efforts to be good partner for our customers and customs brokers.
As an IATA authorized cargo agent, we can book your airline's cargo space directly.
Now we are a member of the International Air Transport Association, we can book cargo space directly with the airlines at any time.
We will respond to emergency cases which occur out of regular service hours and even on weekends.
Business List
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- Air cargo business
- It is one of our main businesses. As an IATA authorized cargo agent, we can book directly with any airline and use our overwhelming speed and various routes to transport cargo to almost any destination faster. We are good at air cargo not only from Japan but also from overseas.
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- Shipping business
- We are developing sea transportation business specializing in speed, such as high-speed ferries. We also respond to various demands such as large cargo and heavy goods. The main area is between Japan and China.
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- Customs clearance business
- We provide import and export customs clearance services 24 hours a day, 365 days a year, regardless of early morning, late night, or weekend. Based in Tokyo due to the liberalization of the declaration office, we have declared it to customs offices all over Japan. In addition, we also have an after-hours customs contract service for our peers.
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- Cross-border e-commerce business
- We mainly handle e-commerce cargo for Amazon FBA and Rakuten Market. We provide customs clearance and logistics specialized in e-commerce, from general declarations to manifest declarations for small cargo (SP).
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- Light cargo
- We provide light cargo charters, consolidation flights, and temperature-controlled vehicles. Customer Service 24hrs a day, to arrange pickup and delivery, in order to handle your emergency dispatches.
What is Optec Express?
Faster
Moving things is not very difficult. However, technology is necessary to move things faster. Time is our greatest "value”; therefore, we work to maximize that value throughout the company. By working with our trusted partners, we are able to transport cargo "faster" around the world.
Easier
Various actors are involved in the transportation industry drivers, warehouses, customs officers, customs, airlines, technicians, ground staff, etc. We use the power of IT to make our operations more efficient.
Useful for people
The motor of our motivation is the contribution we aim to contribute to the society by improving new logistics services. Therefore, we look at the gaps where other logistics companies might improve but don't want to look forward and think about how to solve them every day. As a result, the services we offer are extremely rare to compete with existing logistics companies, but rather we are able to cooperate. More than half of our customers are requested by logistics companies in the same industry, and we believe that each of our customers will coexist to create better goods and services in society.
Optec Express's Strengths
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- 24-hours emergency professional response team
- We have introduced a call center system, and teams in Japan and China are building customer support around the clock. Many staffs can use Japanese, English and Chinese, and can communicate directly with most local people around the world. Therefore, if it is a major country, it is possible to get the driver to the pickup location in about 1-2 hours from the request. In particular, the China area is our strength, and we are proud that we have overwhelming trust and the number of projects as the only Japanese company that provides emergency transportation services.
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- Acquired IATA authorized cargo agency and customs clearance business in-house
- Both our Head Office in Japan and the China branch are IATA authorized freight agents and customs brokers. This allows you to declare import and export directly to customs, reserve cargo space with airlines, and respond quickly to urgent customer requests. In addition, the heavy use of E-Booking and E-AWB allows cargo space reservations and cargo to be delivered to airlines 24 hours a day, 7 hours a day, anywhere. We will carry your cargo "faster and easier" with an operation method that exceeds the location and time limits.
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- Always propose three transportation methods
- We are a solution provider. We look at logistics from a macro perspective and think about which transportation method is best for our customers. We have hand carry, emergency air cargo, high-speed ship, after-hours import and export declaration, etc. as transportation methods that place emphasis on speed. In addition, the airports and ports used are various all over the world, for example, in China, we do not use airports in large cities, but we dare to arrange customs clearance and cargo handling at the fastest speed by using small airports. With strong partners all over the world, we are able to offer unique content that is a little different from the general transportation method.